What is our Returns Policy?
- All US customers must return their items within 14 days of the date shown on the dispatch note & can only be returned if damaged.
- For all international customers, please return unsuitable items within 28 days of receiving your parcels.
- Items must be unworn.
- Items must have receipts.
- Items must be returned in their original packaging.
- Promotional 'Free, just pay shipping' offers are non-refundable (unless damaged) then we will ship out another free of charge.
What do I do if my item is faulty?
If you receive a faulty item please return to us within 30 days of receipt of the faulty goods. Please remember to get in touch with our Customer Service team prior to returning via email: firstname.lastname@example.org
How long does it take to process my return?
We aim to process your return ASAP, but on occasions, it may take up to 7 days for your refund to be processed after you have returned your item(s) to us.